AI Business Automation

AI-powered business automation

Less manual work. Better follow-up. Smarter growth.

Connect your leads, customer conversations, bookings, follow-ups and marketing with AI-powered business automation solutions built for Australian businesses.

GlobalInfo Automation
Automation Live
AI Business Automation
From enquiry to conversion
01
New enquiry captured Website · Phone · SMS · Social Media · Email
02
AI response generated Personalised response sent instantly
03
CRM updated Contact and conversation synced automatically
04
Follow-up triggered Email · SMS · Calls · Reminders
05
Booking / Conversion Opportunity successfully moved forward
Conversion
Appointment booked
Lead moved forward automatically
AI Business Automation
Without Automation
GlobalInfo Automation
Missed enquiries
Repetitive admin
Inconsistent follow-ups
Disconnected systems
AI Automation
Automation Active
Every enquiry captured
Faster customer responses
Automated follow-ups
Connected workflows
The Result Less admin. More opportunities.
WHY AUTOMATE?

Turn Everyday Tasks Into Smarter Business Systems.

Connect and automate the everyday processes behind your business — from lead management and customer follow-ups to bookings, CRM updates and communication — so your team spends less time on repetitive admin and more time serving customers and growing the business.

01
Respond Faster Keep new enquiries moving with timely, consistent customer communication.
02
Reduce Repetitive Work Automate follow-ups, reminders, data updates and everyday administrative tasks.
03
Keep Everything Connected Bring customer conversations, CRM, bookings and business workflows together.

Built around your business — not a one-size-fits-all system.

AI AUTOMATION FEATURES

Automation Built Around Your Business

From customer enquiries and lead follow-ups to appointment bookings, CRM updates and customer communication, Globalinfo builds connected business automation workflows that reduce repetitive admin and keep your business moving.

01
AI Customer Engagement Handle enquiries across your website, phone, SMS, email and social channels.
24/7 Enquiry Handling
02
Lead & CRM Automation Capture, organise and progress new opportunities while keeping customer information connected.
Connected Lead Pipeline
03
Smart Bookings Automate scheduling, confirmations, reminders and rescheduling.
24/7 Booking Access
04
Follow-Up Automation Keep leads moving with automated email, SMS, reminders and follow-up sequences.
Multi-Channel Communication
05
AI Voice & Calls Automate inbound and outbound communication for enquiries, qualification and reminders.
Always On Call Automation
06
Reporting & Insights See important lead, customer and automation activity more clearly.
One View Business Activity
AI AUTOMATION PLANS

Flexible Plans Built Around Your Business

Automation Foundation

Essential

Best for Small businesses wanting to organise enquiries, leads, customer communication and bookings in one place.
$410 /month
Billed monthly
Includes:
  • CRM & Lead Management
  • Unified Customer Inbox
  • Appointment Booking
  • Facebook & Instagram Integration
  • Google Business Profile Integration
  • Email & SMS Communication
Get Started
Best Value Intelligent Automation

Advanced

Best for Established businesses needing AI voice, advanced workflows and more complex multi-channel automation.
$1,660 /month
Billed monthly
Everything in Growth, plus:
  • AI Voice Assistant
  • Advanced Workflow Automation
  • Advanced Lead Routing
  • Custom Integrations
  • Multi-Channel Automation
  • Advanced Reporting & Insights
  • Custom AI Automations
Choose Advanced
Enterprise Automation

Enterprise

Best for Larger organisations and multi-location businesses requiring customised, high-volume AI automation.
Starting from
$7,180 /month
Billed monthly
Everything in Advanced, plus:
  • Custom AI Agents & Workflows
  • Multi-Location Automation
  • Complex API Integrations
  • High-Volume Automation
  • Custom Dashboards
  • Dedicated Automation Strategy
  • Priority Support
Contact Us

Plans can be tailored to your business requirements. Usage allowances and third-party service costs may apply.

SIMPLE FROM START TO FINISH

From First Conversation to Working Automation

No complicated setup on your side. We plan, build, launch and optimise the automation around the way your business works.

01
Discover

Tell Us About Your Business

We start with a discovery call to understand your goals, challenges and the processes you want to improve.

02
Plan

Your Automation Strategy

We identify what should be automated, which systems need to connect and the best approach for your business.

03
Build

Build & Launch

Our team builds your automation, connects your systems, tests the workflows and gets everything ready to go live.

04
Optimise

Support & Improve

We provide ongoing support and refine your automation as your business and requirements evolve.

CLIENT EXPERIENCES

What Businesses Say About Our Automation

See how businesses are using smarter automation to simplify everyday processes, improve follow-ups and stay connected with their customers.

Managing enquiries and following up with new students used to take up a lot of our time. With the automated system in place, enquiries are organised, follow-ups happen consistently, and our team can focus more on running the academy.

Martial Arts Business Melbourne, Australia

Customer enquiries and repetitive admin were becoming difficult to keep on top of. The automation has helped streamline our communication and follow-ups, making the whole customer journey much easier to manage.

E-commerce Business Australia

We wanted a better system for managing leads and customer communication without having to follow up manually every time. The automation keeps everything moving in the background and gives us a much more organised process.

Sports Retail Business Australia
BUILT FOR YOUR BUSINESS

AI Automation That Fits Your Industry

Every business works differently. We tailor automation around your customers, workflows and the way your team operates.

01
Classes & Memberships Fitness & Training Martial arts schools, yoga & Pilates studios, gyms and training businesses Automate enquiries, trial bookings, follow-ups, class reminders and member communication.
02
Property & Sales Real Estate Real estate agents, property managers and agencies Capture enquiries, nurture leads and automate appointments and follow-ups.
03
Quotes & Bookings Trades & Services Plumbers, electricians, flooring, cleaning and other service businesses Automate enquiries, quote follow-ups, bookings, reminders and customer communication.
04
Appointments & Care Health & Wellness Clinics, therapists, beauty and wellness businesses Automate enquiries, appointment bookings, reminders and customer follow-ups.
05
Sales & Support E-commerce & Retail Online stores, e-commerce brands and retail businesses Automate customer enquiries, follow-ups, review requests and support workflows.
06
Clients & Operations Professional Services Consultants, accountants, agencies and other professional service businesses Automate lead follow-ups, appointments, client communication and repetitive admin.
07
Enrolments & Communication Education & Tutoring Tutoring centres, coaching academies, training providers and education businesses Automate enquiries, enrolment follow-ups, bookings, reminders and student communication.
08
Bookings & Customer Care Automotive Services Mechanics, car detailers, tyre shops and auto repair workshops Automate enquiries, service bookings, reminders, quote follow-ups and customer communication.
09
Bookings & Customer Engagement Hospitality & Food Restaurants, cafés, caterers and other hospitality businesses Automate enquiries, reservations, customer follow-ups, review requests and communication.
Your Business. Your Workflow.

Not Sure What You Can Automate?
We'll Help You Find It.

Tell us how your business handles enquiries, follow-ups, bookings and customer communication. We'll identify where automation can save you time, reduce repetitive work and help you respond faster.

Enquiries Follow-ups Bookings Customer Communication
Free Automation Review Let's Find Where Automation Can Help. Tell us about your business and we'll help identify the repetitive tasks and follow-ups that could be automated. Book a Free Strategy Call
FAQ

Questions? We’ve Got Answers.

Everything you need to know about our automation services, setup and plans.

What exactly can you automate in my business?

We can automate repetitive processes such as enquiries, lead follow-ups, appointment bookings, reminders, customer communication, review requests and other workflows depending on how your business operates.

No. Depending on your setup, automation can work with forms, email, SMS, social media, booking systems and other tools you already use.

We can review your current workflow and recommend the most suitable plan based on your actual needs.

In many cases, yes. We’ll first review the tools and platforms you currently use and determine what can be connected or automated.

This depends on the complexity of your automation. Simple setups can be implemented faster, while more advanced or custom workflows may require additional setup time.

Yes. As your business grows or you want to automate more processes, you can move to a higher plan.

We can discuss a custom solution based on the workflow, integrations and level of automation required.

No. The goal is to automate repetitive tasks and routine communication so you have more time for the conversations and work that actually need a person.

Let’s Automate Your Business

Ready to Work Smarter, Not Harder?

Tell us what’s taking up your time. We’ll help identify what can be automated and recommend the right solution for your business.

Book a Free Strategy Call
No obligation Tailored to your business Australia-based support